FREQUENTLY ASKED QUESTIONS

Questions about Baobab Health?

Find answers about symptom and health tracking, medications, menstrual cycle, sleep, diet, privacy, account management and getting started.

About the app

What is Baobab Health?

Baobab Health is a symptom and health-tracking app that helps people document multiple symptoms, medications, menstrual cycle information where relevant, sleep, diet, mood and other daily health details. Users can review their records and export reports to share with healthcare professionals.

Who is Baobab Health designed for?

Baobab is designed for people aged 16 and older who want to keep a personal record of symptoms and health experiences. People can choose the tracking areas that are relevant to them.

Which symptoms and conditions can I track?

Baobab supports tracking multiple symptoms or flare-ups independently. This can include skin symptoms such as hidradenitis suppurativa (HS), acne, cysts and boils, as well as other symptoms and personal health experiences.

Tracking features

Can I track multiple flare-ups at once?

Yes. You can track multiple flare-ups independently, including flare-ups at different stages.

Can I track diet, sleep, stress and daily activities?

Yes. You can record diet and food, sleep, stress and daily activities alongside your symptoms and other health experiences. These records can help you review what was happening over time, without assuming that any one factor caused a symptom.

Can I track my menstrual cycle?

Yes. Baobab includes menstrual cycle tracking as an optional feature for users who menstruate. You can choose whether this information is relevant to your personal health tracking.

Can I track medications, supplements, mood and personal notes?

Yes. Baobab supports medication and supplement tracking, mood records, and personal notes and observations alongside your other health records.

Can Baobab tell me what causes my symptoms?

No. Baobab helps you document symptoms and possible contributing factors. It does not establish medical causation, diagnose conditions or recommend treatment.

Can I review my history and export reports?

Yes. You can review historical records and patterns, and export reports to share with healthcare professionals or help prepare for appointments.

Privacy and account

Where is my health information stored?

The production database is hosted on DigitalOcean Managed Databases in Ontario, Canada. For details about information handling, please review the Privacy Policy.

Is my information encrypted?

Baobab uses database encryption at rest and encrypted database connections. Please consult the Privacy Policy for the full details of data handling and safeguards.

Can I delete my account?

Yes. Account deletion is available in the app and deletes account information and associated health records.

Getting started

Is Baobab available on iOS and Android?

Yes. Baobab Health is available on both platforms. Links to the store listings will be added to this website when the final URLs are available.

Is Baobab a medical service?

No. Baobab is a symptom-tracking and record-keeping tool. It does not replace medical advice, diagnosis or treatment. Speak with a qualified healthcare professional about health concerns.

Your story, in one place

Start understanding your health story.

Track symptoms, medications, menstrual cycle information where relevant, sleep, diet, mood and other health experiences with Baobab Health.

App Store link coming soonGoogle Play link coming soon

Available for iOS and Android. Store links will be added when listings are final.